Refunds
Products sold by ITSC are refundable to that customer for the following reasons:
- Product does not work or dead-on-arrival
- Product not delivered to customer as contracted
- Product does not meet guaranteed timeline
- Customer requests a refund (a 10% re-st0cking fee may apply)
All refunds are returned to the original purchasing account at 100% of the purchase price, unless otherwise noted above. Shipping, handling, and service fees are not refundable under this policy.
Returns
To return a product, please contact us for a RMA number. Depending on your contract with us, you may also receive a prepaid shipping label for the product and will be notified if applicable.
Returns sent to our office without a RMA number will be rejected and sent back.